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Welcome to The Retail Doctor - Small Business Advice UK.

Since our inception, The Retail Doctor has been totally focused on helping & supporting start-ups, offering business advice, growing sales and decreasing costs.

Firstly, a bit of background: The Retail Doctor was initially set up in 2003 by Greg Thomas. The Retail Doctor was set up to support small businesses, start-ups and entrepreneurs who enjoy the business of being successful.

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I have experience in large companies such as Bass, Costa Coffee, Starbucks & Subway, as well as being MD for a chain of food stores across London.

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For the last 12 years, I have created co-working spaces where entrepreneurs and pre-start businesses could start their journey - helping dozens of businesses successfully start and grow.

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With this experience, The Retail Doctor was formed to help start-ups, new ventures and small businesses to be more successful, grow sales and decrease costs while avoiding some of the time-consuming pitfalls that exist. Since our successful launch, we have worked with a large number of small & large companies and been involved in the creation of new branded high street concepts.

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We have worked with some amazing people; from designers to architects, from marketers to property agents, from bar owners to restaurateurs and from entrepreneurs to high street brands.

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We will help you focus on what's important to you, to optimise your business, concentrate and prioritise, whether that's business concept and creation, branding, website design, marketing, cash flow forecasts, business plans, budget forecasts, staff contracts or appraisals.

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If it involves the business of being successful, then I can help.

Greg Thomas

Director

After many years working within the retail sector, I have spent the last 10 years working for social enterprises, innovating and transforming practices.

© 2026 by The Retail Doctor

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