The Retail Doctor
Business Support Consultancy
Practical business advice for Online startups, retailers & growing businesses
Build a profitable business with expert, hands-on guidance. The Retail Doctor helps startups and established retailers and ecommerce boost sales, streamline operations, and make confident decisions to grow faster
Services
How I can help
Start-up & business advice
Turn an idea into a stronger business.
Retail & business support
Get an experienced outside perspective on sales, costs, operations, customer experience, staffing and the other challenges that come with running and growing a business.
Improve how your business performs.
Digital transformation
Drawing on experience moving face-to-face services online, I can help organisations explore digital delivery, live chat, AI and more efficient ways to support their customers.
Make better use of digital tools.
About
The Retail Doctor was founded by Greg Thomas in 2003 to give start-ups, entrepreneurs and small businesses access to practical, commercially focused advice.
My experience includes working with businesses such as Bass, Costa Coffee, Starbucks and Subway, as well as leading a chain of food stores across London.
Today, I bring that experience together to help businesses solve problems, spot opportunities and concentrate their efforts where they can make the greatest difference.