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Business Start Up Advice UK
How to Start a Small Business
Starting and managing a business takes motivation, desire and talent. It also takes research and planning.
Like a chess game, success in small business starts with decisive and correct opening moves. And, although initial mistakes are not fatal, it takes skill, discipline and hard work to regain the advantage.
To increase your chance for success, take the time up front to explore and evaluate your business and personal goals. Then use this information to build a comprehensive and well thought out business plan that will help you reach these goals.
The process of developing a business plan will help you think through some important issues that you may not have considered yet. Your plan will become a valuable tool as you set out to raise money for your business. It should also provide milestones to gauge your success.
Business
Plan
Business Plan Outline:
The following outline of a typical business plan can serve as a guide. You can adapt it to your specific business. Breaking down the plan into several components helps make drafting it a more manageable task.
Introduction:
Give a detailed description of the business and its goals.
Discuss the ownership of the business and the legal structure.
List the skills and experience you bring to the business.
Discuss the advantages you and your business have over your competitors.
Marketing:
Discuss the products/services offered.
Identify the customer demand for your product/service.
Identify your market, its size and locations.
Explain how your product/service will be advertised and marketed.
Explain the pricing strategy.
SWOT analysis (strengths, weaknesses, opportunities and threats) see below.
Financial Management:
Explain your source and the amount of initial equity capital.
Develop a monthly operating budget for the first year.
Develop an expected return on investment and monthly cash flow for the first year.
Provide projected income statements and balance sheets for a two year period.
Discuss your breakeven point.
Explain your personal balance sheet and method of compensation.
Discuss who will maintain your accounting records and how they will be kept.
Provide "what if" statements that address alternative approaches to any problem that may develop.
Operations:
Explain how the business will be managed on a daytoday basis.
Discuss hiring and personnel procedures.
Discuss insurance, lease or rent agreements, and issues pertinent to your business.
Account for the equipment necessary to produce your products or services.
Account for production and delivery of products and services.
Concluding Statement:
Summarise your business goals and objectives and express your commitment to the success of your business.
Once you have completed your business plan, review it with a friend or colleague.
When you feel comfortable with the content and structure make an appointment to review and discuss it with your lender. The business plan is a flexible document that should change as your business grows.
Research shows that having a business plan is absolutely
vital to the success of your business.
This is the document that will ‘sell’ your product to
everyone you show it to.
This is your biggest marketing tool that will explain
where you are, who you are and where you want to go and
most importantly how you are going to get there.
SWOT Analysis
The SWOT analysis is one of the most popular marketing tools you can use,
where you analyse the strengths and weaknesses of your
business capabilities and any opportunities and
threats to your business. Once you've identified all of
these, you can assess how to capitalise on your
strengths, minimise the effects of your weaknesses, make
the most of any opportunities and reduce the impact of
any threats.
Opportunities and threats to the external environment
It's important to remember that opportunities can also
be threats - for example, new markets could be dominated
by competitors, undermining your position. Equally,
threats can also be opportunities - for example, a
competitor growing quickly and opening a new market for
your product or service could mean that your market
expands too.
A SWOT analysis can provide a clear basis for examining
your business performance and prospects. It can be used
as part of a regular review process or in preparation
for raising finance or bringing in consultants for a
review.
Once you have collected information on your
organisation's internal strengths and weaknesses, and
external opportunities and threats, enter this data into
a simple table.
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Positive |
Negative |
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Internal
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Strengths |
Weaknesses |
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External |
Opportunities |
Threats |
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Buying Or Leasing Equipment
To be able to operate successfully, your business may
need to acquire assets, stock or capital equipment,
such as plant or machinery.
These assets may include:
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Office furniture
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Computer equipment
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Company vehicles
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Engineering machines or service equipment
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Stock You could buy all of this equipment outright, or you
might decide to rent or lease it instead. There are
advantages and disadvantages for both
options.
Employees? How To Hire Staff
Without employees' abilities, effort and talents, a
business cannot function. Therefore recruiting staff
must be carefully carried out in order to select the
right person. An unsuitable member of staff is analogous
to a rotten tooth: they can compromise the function of
the company and cause much pain and irritation,
necessitating a difficult and often costly removal.
When deciding upon the appropriate method of hiring a
new member of staff it is important to first define what
constitutes a great employee. For example, if the member
of staff is to work closely with clients and cooperate
with colleagues it is essential that the potential
employee has good communication skills and works well
with people.
When broaching such an important task it is advisable to
select a confident and trusted member of staff to front
the recruitment drive. Each potential employee should be
interviewed individually in order to gain a broad
impression of their communication skills, relevant
experience, and suitability.
Sacking, Dismissal & Redundancy
The
minimum legal period of notice for dismissed employees
is dependent on the number of years of service.
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If
the employee has been employed for more than a month,
but less than two years, they are entitled to at least
one weeks notice.
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If
the employee has been employed for two years, they are
entitled to at least two weeks notice.
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If
an employee has been employed for more than two years,
but less than twelve years, they are entitled to at
least one weeks notice for every year of continuous
service.
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If
an employee has been employed for twelve or more years,
they are entitled to at least twelve weeks notice.
If
the employee’s contract states a different period of
notice to the legal minimum, then whichever is the
longest applies.
In
cases of serious gross misconduct, it is usually
legal to dismiss an employee without notice; however
caution should always be taken, as this can leave you
open to an unfair dismissal claim should the allegations
against the employee prove false or not qualify as
adequate grounds for dismissal.
Employees with more than a year’s continuous service
have the right to receive a written statement of the
reasons for their dismissal if requested.
Redundancy Notice
The
minimum notice period for redundant employees is the
same as those for dismissed employees. However, in cases
of collective redundancy, there are additional
consultation periods that must be allowed for:
If
a business makes, or proposes, more than 19 redundancies
within a 90 day period, it is called a collective
redundancy. (Although this situation is unlikely for
small business, it does still occur.) In these
cases you must contact and consult with
appropriate employee representatives (e.g.: relevant
union official) who may be affected, as well as
notifying the Department of Trade and Industry of the
proposed dismissals. Otherwise you could be open to
unfair dismissal claims.
Consultation is legally required to start at least
thirty days before any dismissals are made, unless there
are one hundred or more redundancies, in which case the
consultation should be at least ninety days before
dismissals.
Employment Legislation
When you employ someone - even if it is only one hour a
week - they have certain rights under UK employment
legislation.
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They should be given written details of the terms of
their employment within eight weeks of starting. They
should be given time off in certain circumstances,
such as maternity leave.
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They should have continued employment if the business
changes hands.
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They should be allowed to join and take part in the
activities of a trade union.
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They should be given a set period of notice. If they
have been employed for between a month and a year,
this period is one week. After more than a year in
your employment, they should be given one week for
each completed year, up to a maximum of 12 weeks.
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They should be given clear, written reasons for being
dismissed and have the right not to be dismissed
unfairly if they have been working for you for more
than two years.
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They should be given fair treatment on the grounds of
race and gender.
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They should be given redundancy pay if they are made
redundant after two years in your employment.
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They should be given an individual, detailed pay
statement at the time they are paid, or before the
time they are paid.
Avoiding staff theft
Last year the British Retail Consortium revealed that
Retail stores lost £426 million to staff theft.
Meanwhile figures produced by the Centre for Retail
Research in 1999 are also worrying: they estimated that
staff-related crime was responsible for a remarkable
50.8 per cent of total store theft. These figures might
sound shockingly high. Stealing from within a business
is often covered up and the blame placed on customers.
Trademark your Company Name
Registering a Trademark need not be an expensive
process.
Trademark protection is becoming increasingly important
to all types of businesses as the European Union
enlarges and more competing businesses enter the same
market. Many companies neglect this area of
intellectual property and leave themselves vulnerable to
attack from similar companies operating in the same
space. Trade marks, as well as being a transferable
property right which add value to a balance sheet,
enable their owners to prevent competitors from using
the same or similar trademarks. Businesses must face
the fact that if they don’t register their trade marks
they could very easily lose them.
Cashflow problems & how to avoid
As with all forecasts, the further we look into the
future, the less certainty we have. Because of this, and
because businesses operate in a world with changing
fashions, changing economic climate and changing
competition, a businesses' Actual Cash Flow Statement
can in some cases be very different from its Cash Flow
Forecast.
All businesses should monitor cash flow and examine any
differences between actual and forecast figures. This
will allow action to be taken before a real business
crisis arises. As experience is gained of managing and
monitoring cash flow business owners and managers will
be able to improve the accuracy of their forecasts.
VAT
Registration?
What is VAT?
Value Added Tax (VAT) is a tax businesses charge when
they supply their goods and services in the United
Kingdom or Isle of Man.
It is also charged on goods, and some services, that are
imported from places outside the European Community (EC)
and on goods and services coming into the UK from
another EC Member State.
The following are examples of business supplies:
• selling new and used goods, including hire purchase;
• providing a service, for example, hairdressing and
decorating;
• charging an admission price to go into buildings; or
• self-employed people providing supplies, e.g some
salesmen and subcontractors.
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